Data collection on our website
Who is responsible for data collection on this website?
Data is processed on this website by the website operator. The operator's contact details can be found in the website's legal notice.
How do we collect your data?
Your data will be collected when you communicate them to us. This could, for example, be data you enter on a contact form.
Other data is collected automatically by our IT systems when you visit the website. This data is primarily technical data such as the browser and operating system you are using or time when you accessed the page. This data is collected automatically as soon as you visit our website.
What do we use your data for?
Part of the data is collected to ensure proper functioning of the website. Other data can be used to analyse how visitors use the site.
What rights do you have regarding your data?
You have the right to request information about your stored data, its origin, recipients, and the purpose of its collection free of charge at all times. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You also have the right to file a complaint with the competent regulatory authorities.
2. General information and mandatory information
Please note that data transmitted via the internet (e.g., via email communication) may be subject to security breaches. Complete protection of data against access by third parties is not possible.
Notice concerning the data controller
The data controller for this website is:
Tourismusverband Lausitzer Seenland e.V. (Lusatian Lakeland Tourist Board Association)
Am Stadthafen 2
Telephone: +49(0)3573 7253000 (available by phone: Monday to Friday from 8 a.m. to 4 p.m.)
The data controller is a physical or legal person who decides individually or with other persons about the goals and methods of the processing of personal data such as your name and email address.
Data protection officer
Our external data protection officer is responsible for monitoring and compliance with data protection. Please do not hesitate to contact him for further information on the subject of data protection under the following contact details:
Michael Ruhm, IT-Service Ruhm in 15732 Eichwalde
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You may withdraw your consent at any time. To do so, an informal message sent to us by email is sufficient. The legality of the data processing performed prior to your revocation of consent remains unaffected.
Right to file complaints with the regulatory authorities
If there has been a breach of data protection legislation, the data subject may file a complaint with the competent supervisory authorities. The competent supervisory authority for matters related to data protection legislation is the data protection supervisor of the federal state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data portability
You have the right to have data which we process on the basis of your consent or in fulfilment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you request the direct transfer of data to another data controller, this will only occur if it is technically feasible.
SSL and TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the enquiries you send to us as site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from 'http://' to 'https://', and the lock symbol in your browser bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Information, blocking and deletion
As permitted by law, you have the right to be provided with information free of charge at any time about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us for this purpose at any time, at the address given in the legal notice and for further questions regarding personal data.
Objection to promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. Website operators expressly reserve the right to take legal action in the event of the unsolicited sending of promotional material, for example spam emails.
3. Data collection on our website
Most of the cookies we use are 'session cookies'. They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies enable us to recognise your browser when you next visit the site.
Server log files
The website provider automatically collects and stores information in so-called 'server log files', which your browser automatically transmits to us. This includes:
- Browser type and version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- and IP address
This data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f) GDPR, which allows data to be processed in order to fulfil a contract or for measures preliminary to a contract.
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you have provided there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up enquiries. We do not pass on this data without your consent.
We will therefore process any data you enter onto the contact form only with your consent (Art. 6 (1) (a) GDPR). You may revoke your consent at any time. To do so, an informal message sent to us by email is sufficient. The legality of the data processing performed prior to the revocation remains unaffected by the revocation.
We will retain the data you provide on the contact form until such time as you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer applies (e.g., after fulfilling your request). The mandatory provisions of law, with particular regard to data conservation periods, remain unaffected.
Processing of data (customer and contract data)
We collect, process, and use personal data only insofar as it is necessary to justify, establish, or modify legal relationships with us (master data). This occurs on the basis of Art. 6 (1) (b) GDPR, which allows the processing of data to fulfil contractual obligation or to undertake measures leading to such a contract. We collect, process and use your personal data about the use of our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.
The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.
If you would like to receive our newsletter (available via our website), we require your email address as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. Further data is not collected or only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke your consent to the storage of this data and the email address, as well as its use for sending the newsletter, at any time, for example via the 'unsubscribe' link in the newsletter. The lawfulness of data processing already carried out remains unaffected.
The data provided when registering for the newsletter will be used to distribute the newsletter until such time as you cancel your subscription, when said data will be deleted. Data we have stored for other purposes (e.g., email addresses for the members area) remains unaffected by this.
5. Analysis tools and advertising
This website uses Google Analytics, a web analysis service. This is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called 'cookies'. These are text files which are stored on your computer and allow your use of the website to be analysed. The information generated by the cookie about your use of the website will typically be transmitted to and stored by Google on servers in the USA.
Google Analytics cookies are stored on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.
We have activated the IP anonymisation feature on this website. This means that your IP address will be truncated by Google within the member states of the European Union or other contracting states to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases are IP addresses transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, compile reports regarding website activity, and provide other services to the website operator related to website and internet usage. The IP address provided by your browser in the framework of Google Analytics will not be combined with other data from Google.
You can prevent the storage of cookies by changing the relevant settings of your browser. However, please note that if you do this you may not be able to use all the features of this website. You can also prevent data generated by cookies, about your use of the website (incl. your IP address), from being transferred to Google, and the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
Objecting to the collection of data
You may prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents your data from being collected on future visits to this site: Disable Google Analytics.
Contracted data processing
We have entered into a contract with Google to outsource our data processing and have fully implemented the strict requirements of the German data protection authorities when using Google Analytics.
6. Plugins and tools
Our website uses plug-ins from YouTube, which is operated by Google. The website operator is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plug-in, a connection to the YouTube servers is established. The YouTube server is then informed about which of our pages you have visited.
If you are logged into your YouTube account, you allow YouTube to directly associate your surfing habits with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used in the interests of making our online presence more attractive. This constitutes a legitimate interest in accordance with Art. 6 (1) (f) GDPR.
Google Web Fonts
This site uses so-called web fonts provided by Google so as to be able to uniformly display fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
To do this, the browser you use must connect to Google's servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google web fonts is in the interests of a consistent and attractive presentation of our online offers. This constitutes a legitimate interest in accordance with Art. 6 (1) (f) GDPR.
If your browser does not support web fonts, a default font will be used by your computer.
This site uses the Google Maps map service via an API. This is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use Google Maps, your IP address must be saved. This information is generally transmitted to a Google server in the US and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of an appealing presentation of our website and facilitates the location of the places we specify on the website. This constitutes a legitimate interest in accordance with Art. 6 (1) (f) GDPR.